Understanding Wireless Service
RootMetrics is the leading provider of wireless network performance information. Their service is indispensable in helping carriers and others understand the highly competitive and dynamic landscape of mobile voice and data service.
The RootMetrics team wanted to ensure that their customers could easily understand and work with the complex, often nuanced insights their service provides. My team at UXanimal brought dramatic usability improvements to this tool. We reworked and simplified the information architecture and navigation to be more in line with the way people think about and use this data. We also developed a library of patterns and styles to clearly and consistently visualize complex, multidimensional data.
- User Research, Domain Research, Information Design, Experience Design, Visual Design, Project Management, Implementation Support