Blog
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Human-centered Design Meets Non-human ‘Intelligence’
In which I make an effort to extrapolate some trends, share some perspective, and point to a more expansive framing of design practice for people who currently identify as product UXers. Themes include The explosive entrance of AI, Self-driving development and design, Accounting for the cost of speed, and Moving with the Goldilocks zone of design.
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32 Heroes
Some of the people whose perspectives and work I greatly admire.
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Structured Critique = Productive Critique
Critique can be a challenging exercise even under the best conditions. Learn useful principles, methods, and structure to get the most out of this powerful tool.
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Cultivating Design Maturity on Shifting Ground
New technologies and innovations are compounding and combining to produce a landscape of exponential change. The ground is shifting under our feet. Agile methodologies fueled by growing mountains of data are helping us keep our balance but cultivating design maturity can help us develop a more stable footing on which we can innovate more meaningfully.
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Ninjas & Knights – A Systems Perspective on Design Practice
I hope this broad, philosophical talk will leave you just a little wiser, with a bit broader perspective on the work we do and the growing power and responsibility we have as designers and creative thinkers.
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Yes Maybe No Why? – A Scorecard For Your Projects
When creative teams have an opportunity to take on a new project, we often get excited and jump straight to yes without much thoughtful reflection as to why we’re saying yes. Our rationale usually includes things like: The vision of the project is something that excites us. Our skills and talents are well-matched to the…
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Time for the Sublime
One of my current projects has me lying awake thinking about design, technology, and culture even more than usual. Last night, my runaway train of thought took me through 3 concepts, the law of diminishing returns, the law of accelerating returns, and the sublime.
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Innovation in the Agile Age
In this talk, I draw from 25+ years of experience in digital product strategy and design to take a critical and sometimes controversial look at processes that claim to cultivate innovation but too often fail to deliver.
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UberTrunk and UberPalanquin
PR newswire: Uber launches two new services in select US cities. UberTrunk provides the company’s most economical ride sharing option to date, enabling riders to use the trunk of UberPool vehicles that are already at capacity. “This new product accomplishes two strategic goals,” said Sean Halsey, Uber’s Director of Product Development. “to offer a ride…
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Reflections on Moving to Amsterdam
About eight months ago, my partner Rachelle and I opened a new chapter in our lives by moving from Seattle to Amsterdam. Despite all the marvelous things about the Pacific Northwest and our dear friends there, routine had begun to take root in a way we were finding hard to overcome. It was time for…
